(4.4 / 5)14+ Ratings

Particle Reviews

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Overall Rating

4.4

14 Reviews

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About Particle

Particle.io is an integrated IoT Platform-as-a-Service that helps businesses connect, manage, and deploy software applications to connected devices, from edge to cloud and back. It provides a seamless infrastructure that combines hardware, connectivity, and software to power connected solutions for various industries.

With over 240k developers and 160+ Enterprise customers, Particle.io supports a wide range of IoT projects, from fast-growing startups to Fortune 100 companies. The platform offers tools for prototyping, scaling, and managing IoT products, making it easier for businesses to add connectivity to their products.

Key features include device cloud, security, developer tools, scalability, connectivity options, data operations, and support and resources. These features enable businesses to build and manage IoT solutions efficiently and securely.

Particle.io's mission is to empower innovators to solve industry problems and create a brighter future through connected technology.

Particle Pros & Cons

Pros of Particle.io:

Developer Friendliness: Particle.io abstracts away the complexities of IoT development, allowing developers to focus on application logic rather than managing drivers and local tools.
Over-the-Air Updates: The platform enables seamless software updates for IoT devices, including new features, bug fixes, and product behaviors, which can be pushed to all devices or subsets.
Real-Time Monitoring: It provides real-time event logs and an easy-to-use interface for tracking device data, making it easier to manage IoT devices.
Integration Capabilities: Particle.io integrates well with various business apps like Google Cloud, Oracle, SAP, and Salesforce, allowing for smooth data routing.
Security: The platform ensures secure communication by sending encrypted messages and using internal security measures to protect devices and data.
Scalability: It offers scalable solutions with different pricing plans, including a free plan, a Growth plan, and an Enterprise plan, catering to various business needs.

Cons of Particle.io:

Vendor Lock-In: Switching to a different service can be challenging due to the extensive integration and customization provided by Particle.io, leading to vendor lock-in.
Limited Customization: Some users find the documentation lacking in detail and customization options, which can be frustrating for advanced users.
Cost: While the pricing is generally considered fair, the cost can add up, especially for the Enterprise plan, which requires direct quotes from the sales team.
Debugging Challenges: Users may experience difficulties in debugging under the hood due to the abstracted nature of the platform, which can limit total control over the tool.

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Particle Customer Reviews (14)

0/5

Mike Watts

Verified Buyer

Jul 30, 2024

Alexandra Kelly

Verified Buyer

Jul 30, 2024

Verney Desroches

Verified Buyer

Jul 29, 2024

Liam Hutchinson

Verified Buyer

Jul 29, 2024

Jennifer Russell

Verified Buyer

Jul 28, 2024

Erin Lindberg

Verified Buyer

Jul 28, 2024

Ann Hall

Verified Buyer

Jul 28, 2024

Josh Myers

Verified Buyer

Jul 28, 2024

Pierrette Simard

Verified Buyer

Jul 28, 2024

David Moeller

Verified Buyer

Jul 27, 2024

Particle Customer’s Q&A

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Particle Features and Benefits

Particle.io offers several key features and benefits for IoT projects:

Integrated IoT Platform: Combines hardware, connectivity, and software into a seamless edge-to-cloud infrastructure, simplifying the development and deployment of connected devices.
Device Cloud: Provides a robust cloud platform for managing and interacting with IoT devices, including features like OTA updates, device monitoring, and remote control.
Security: Ensures secure communication and data integrity with features like Secure Boot, encryption, and access control.
Developer Tools: Includes a professional IDE called Workbench for local compilation and debugging, as well as extensive APIs and libraries for building custom applications.
Scalability: Supports scaling from small prototypes to large-scale deployments with flexible pricing plans and support for thousands of devices.
Connectivity Options: Offers multiple connectivity options, including cellular, Wi-Fi, and mesh networking, to suit various use cases and environments.
Data Operations: Optimizes data usage and costs with efficient data operations, transforming raw data into actionable insights.
Flexibility: Allows integration with existing systems and databases, providing a unified approach to IoT solutions.
Support and Resources: Access to comprehensive documentation, guides, and community support to help with IoT development and deployment.

These features make Particle.io a powerful and versatile platform for building and managing IoT solutions.

Particle Pricing

Particle.io offers several pricing plans to cater to different needs:

Free Plan: Ideal for prototyping and personal projects. It includes up to 100 devices and 100K Data Operations per month. No credit card required.
Basic Plan: Suitable for simple IoT products with limited data automation. Priced at $299/month per block, it scales in blocks of 100 devices and 720K Data Operations.
Plus Plan: Designed for IoT products with powerful data automation. Priced at $599/month per block, it scales in blocks of 100 devices and 5M Data Operations.
Professional Plan: For professional-grade IoT deployments. Custom pricing includes "Basic" or "Plus" packages at discounted rates. Contact sales for more details.
Enterprise Plan: For enterprise-grade IoT deployments. Custom pricing includes customized Data Operations packages. Contact sales for more details.

Each plan includes features like Edge computing, OTA software updates, developer tools, and network & connectivity options.

Payment Method

Particle.io offers several payment methods:

Credit Cards: Accepted in the retail store, including Visa, Mastercard, American Express, and Discover.
Manual Payment (ACH - US / Wire Transfer - Non-US): Available for orders over $2,500 or for customers with prior approval. Payments must be made before shipment.

For more details, visit the Particle support portal.

Particle FAQs

Particle Alternatives

Here are the top 10 alternatives to Particle.io:

Blynk IoT platform: Known for its ease of use and ability to move smoothly from prototype to production.
AWS IoT: A cloud-based platform that connects devices securely and interacts with cloud applications.
Visual Studio: An integrated development environment for developing various applications.
Arduino IDE: A cross-platform application for working with Arduino hardware.
Eclipse: An IDE primarily for Java development but also supports other languages.
NetBeans: An IDE for Java, PHP, and other languages.
Xcode: An IDE for macOS for developing software for Apple devices.
Google Cloud IoT Core: A managed service to connect, manage, and ingest data from globally dispersed devices.
IBM Watson IoT Platform: A platform for connecting and managing IoT devices.
Oracle IoT Cloud Service: A cloud-based service for IoT applications.

These alternatives offer various features and capabilities that might suit different needs and preferences.

Particle Return Policy?

Particle.io has a detailed return policy:

General Returns: Contact the support portal before returning any products. Unauthorized returns will not receive a refund. A 10% restocking fee applies to refunds, and original shipping charges are non-refundable. Returns may take up to 30 business days to process.
30-Day Unopened Return Policy: Unopened items can be returned within 30 days for a refund, subject to a 10% restocking fee. Return shipping costs are the customer's responsibility.
Modified or Opened Product Return Policy: For issues with a product, troubleshooting steps are available. If a manufacturing defect is found, a replacement or refund/credit will be issued. Opened products in working condition are not eligible for refunds.
Damaged in Shipment: Particle has partnered with Route for package protection and tracking to ensure the best delivery experience.

For more details, visit the Particle support portal.

How To Open A Particle Account?

To open an account on Particle.io, follow these steps:

Visit the Particle Web IDE: Navigate to the Particle Web IDE signup page.
Create Account: Click on the "create account" text beneath the Log In button.
Fill Out the Form: Enter the required details, including your email address and desired account password.
Submit: Complete the form and submit it.

That's it! The account will be created, and you can start using Particle.io.